Hi everyone, apologies for chat being down.
The server it is running on is having intermitant problems accessing the network correctly, which in turn causes the forums to slow down dramatically (the server is looking for a network file and has to time out before it can respond to any request). So, we took the server off-line in order to trouble shoot and repair. This, of course, took chat down.
After much troubleshooting (~5hrs of a network consultant) it turns out that the network
interface card on the server appears to be failing. We’ve tried everything
software related (drivers, etc.), but to no avail. So we are replacing the network card
and keeping our fingers crossed that that is the issue. If not, we have to
rebuild the server. If it turns out we have to rebuild the server, we'llattempt to move the chat license to our other forum server prior to rebuilding. Either way, we should know more in a few hours and will let you know.
General Manager, Equine Network - Digital